Your House and Land – Privacy Policy
Your House and Land Pty Ltd trading as Your House and Land.
Your House and Land reserves the right to alter or amend any offers without prior notice.
Your House and Land respects your privacy and understands that it is important to you. This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through our website www.yourhouseandland.com.au (Site).
In this Privacy Policy, we, us or our means Your House and Land.
INFORMATION OWNERSHIP
Information collected by Your House and Land through its website, marketing activities, enquiries, or from existing client, contractor, or business databases is owned by Your House and Land and may be used for legitimate business, operational, and marketing purposes in accordance with this Privacy Policy.
PERSONAL INFORMATION
The types of personal information we may collect about you include:
your name
images of you
your contact details, including email address, mailing address, street address and telephone number
your marital status and or anniversary
your age and or date of birth
your payment details where applicable
your demographic information such as postcode
your preferences and or opinions
information you provide through enquiries, forms, or surveys
details of products and services we have provided to you or that you have enquired about, and our responses
browser session data, device and network information, geo location data, page views, acquisition sources, search queries, and browsing behaviour
information about your access to and use of our Site, including cookies, communications with our Site, browser type, operating system, and internet service provider
additional personal information you provide directly or indirectly through your use of our Site, associated applications, or social media platforms
any other personal information requested by us or provided by you or a third party
We may collect this information directly from you or from third parties.
If you provide personal information about another person, you must ensure that the other person has read and understood this Privacy Policy and has consented to their information being used and disclosed in accordance with it.
COLLECTION AND USE OF PERSONAL INFORMATION
We may collect, hold, use, and disclose personal information for the following purposes:
to provide you with access to and use of our Site
to contact and communicate with you
for internal record keeping and administrative purposes
for analytics, market research, and business development
to operate, maintain, and improve our Site and services
to offer promotions, competitions, or additional benefits
for advertising and marketing, including direct marketing of our services and information we believe may be of interest to you
to comply with legal obligations and resolve disputes
to assess applications, enquiries, or expressions of interest
DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES
We may disclose personal information to:
third party service providers, including IT providers, data storage providers, hosting providers, analytics providers, marketing providers, payment processors, and professional advisers
our employees, contractors, and related business partners
agents or referral partners involved in delivering services
sponsors or promoters of competitions or campaigns
parties involved in a transfer of business or assets
courts, tribunals, regulatory authorities, or law enforcement where required by law
third parties that assist us in providing information, products, services, or marketing, including parties located outside Australia
data analytics and tracking services such as Google Analytics or similar platforms, which may store data outside Australia
By providing us with personal information, you consent to the disclosure of your information to third parties outside Australia and acknowledge that we are not required to ensure those parties comply with Australian privacy laws.
SENSITIVE INFORMATION
Sensitive information includes information about racial or ethnic origin, political opinions, religion, trade union membership, philosophical beliefs, sexual orientation, criminal records, health information, or biometric data.
We do not knowingly collect sensitive information.
YOUR RIGHTS AND CONTROLLING YOUR PERSONAL INFORMATION
Choice and consent
By providing personal information to us, you consent to its collection, use, and disclosure in accordance with this Privacy Policy. You are not required to provide personal information, however this may limit your access to certain services or features.
Information from third parties
If we receive personal information about you from a third party, we will protect it in accordance with this Privacy Policy.
Restrict
You may request that we restrict the collection or use of your personal information, including opting out of direct marketing at any time.
Access
You may request access to the personal information we hold about you. An administrative fee may apply. Access may be refused in circumstances permitted by the Privacy Act 1988 (Cth).
Correction
If you believe the information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, you may request correction and we will take reasonable steps to address this.
Complaints
If you believe we have breached the Australian Privacy Principles, you may contact us with full details. We will investigate and respond in writing with the outcome and any actions taken.
Unsubscribe
You may unsubscribe from marketing communications at any time using the opt out link provided or by contacting us directly.
STORAGE AND SECURITY
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure through physical, electronic, and managerial safeguards.
However, no method of transmission over the Internet is completely secure. Information is transmitted at your own risk, and we cannot guarantee absolute security.
COOKIES AND WEB BEACONS
We may use cookies to improve your experience on our Site. Cookies allow us and third parties such as Google and Meta to display relevant advertising and track usage.
You may opt out of Google advertising cookies via Google Ads Settings or third party opt out tools such as the Network Advertising Initiative.
We may also use web beacons to monitor site usage and visitor behaviour.
LINKS TO OTHER WEBSITES
Our Site may contain links to third party websites. We are not responsible for the privacy practices or content of those websites. Those websites are not governed by this Privacy Policy.
AMENDMENTS
We may update this Privacy Policy at any time by publishing the revised version on our Site. You should review it periodically to stay informed.
CONTACT
For any questions, requests, or complaints regarding this Privacy Policy, please contact:
Your House and Land